Vicky Online

This policy describes the manner in which we collect, store, use and protect your personal information. By using our website or signing up for or using our products, services or any other features, you are deemed to have accepted this policy and consented to be legally bound by the same. If you do not agree to this policy or any part thereof, please do not send us any personal information.

Meaning of personal Information

Personal information refers to the information of an individual whose identity is apparent or can be reasonably identified based on such information such as Name, Address, Contact number, email address or debit/ credit card information.

How we collect information from you?

Only such information that is provided voluntarily to us is collected. We do not collect any information without your knowledge or permission. However certain non personal information like your IP address and standard web log information, such as your browser type and the pages you accessed on our website are collected by us. This information is collected to improvise our services and enhance your web browsing experience with us.

We collect your personal information in many instances such as :

When you provide your personal information on our website
When you interact with us over phone, through email, in person or via fax
We might collect your information through a third party in case:

Booking is made on your behalf by our affiliate
Booking is made on your behalf by another person

How we use the personal information we collect?

Our objective for collecting your personal information is to provide smooth, efficient and customized experience. Your personal information may be used by us for various purposes:

Facilitation of your bookings and reservations;
process transactions and send notices about your transactions;
your membership registration with us
provide our services and customer support you request;
provide information on our offers, deals and discounts
provide information on our surveys and contests
resolve disputes, collect fees, and troubleshoot problems;
For other administrative purpose and internal analysis

How we share your information with third parties?

We do not sell, rent or trade your personal information for any purpose. However we may share your information with third parties in certain circumstances such as:

To process your transactions and facilitate your reservations, we may share some of your personal information with third party suppliers such as airline service providers, hotels etc. ;
With an entity which whom we are require to share your information under law or legal obligation or process;
With government agencies and law enforcement authorities;
Any entity about whom you were informed at the time of disclosing the information;
To any third party for research and analysis or contest entry processing. However such parties are bound by a confidentiality agreement and use such information only for compoletion of a specific project
We may provide anonymous aggregated data to third parties on a commercial basis. However this shall not include information specifically about you

Protection of your information

We keep your information safe and secure by applying appropriate physical, technical and organizational measures against its unauthorized or unlawful processing and against its accidental loss, destruction or damage.

We use SSL technology for transmitting your debit/ credit card information over the internet. For more information, visit our payment security {shall be linked to the payment security} page.

Links to other sites

This website may contain links to other websites. Such website may be subject to different policies. Please note that if you follow any link to another website, this policy shall no longer apply. Kindly read the policy of such websites in respect to protection of your personal information. Vicky Online shall not be responsible for any content or information provided on such other websites or links.

Amendment to the policy

Please note that we may amend this policy by posting a revised version of the policy without any prior notice. The revised version of the policy shall be effective from the time of posting on the website. We suggest that all users review the policy from time to time.

If you have any concerns or queries regarding this policy, send us an email at info@vickyonline.in

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